Insurance says I owe nothing, so why is Quest Diagnostics demanding $563?
Jan Burnett thinks her routine blood tests are behind her when she receives an explanation of benefits showing zero patient responsibility.
Read MoreTag Archives: Problem Solved
A $1,400 Frigidaire cooktop catastrophe
A noisy, cracked induction cooktop from Frigidaire leaves Linda Lockwood chasing repairs, dealing with missed appointments and getting the runaround from both the manufacturer and Best Buy.
Read MoreeBay’s buyer protection loophole leaves a customer empty-handed
Joe Burley buys a mini PC on eBay, but the seller ships his package to another address.
Read MoreFrigidaire’s frozen promises left owner out in the cold
Mike Tarallo pays a fixed rate to repair his refrigerator but gets endless delays, false diagnoses, and a canceled service visit.
Read MoreSears left customer without a refrigerator for six months
Karen Plaskon’s refrigerator breaks under her Sears Master Protection Agreement, and Sears approves a replacement.
Read MoreTwo years later, a $18,926 surgery claim is still in limbo, is there a way out?
Hien Shields faces an $18,926 bill for emergency spinal surgery after Anthem Blue Cross and its partner Carelon point fingers over authorization.
Read MoreService animal hair in a rental car: Can Hertz demand $500 to clean it?
Alex Cashman-Rolls faces a $500 cleaning fee from Hertz after returning a rental car he used with a registered service animal.
Read MoreAmazon two-factor authentication stopped working after getting a new phone
Bruce Gerencser can’t access his Amazon account after changing his phone number, leaving two-factor authentication tied to his old number.
Read MoreAmazon promised a new Christmas tree
Sandra Addo’s $98 Christmas tree is damaged by FedEx before it arrives.
Read MoreBest Buy refused to replace a broken appliance — until this happened
Amber Lise is trapped in an eight-week ordeal with Best Buy over a malfunctioning microwave oven.
Read MoreStubHub misled customer about a $331 concert ticket refund
When Christi Barguig’s concert is canceled, StubHub offers her a refund.
Read MoreDirecTV charged a $40 fee almost a year after service was canceled, what can be done?
I canceled my DirecTV service and even received a refund for over payment.
Read MoreMedical provider sends patient the bill, not the insurance provider
Adrianna Gatlin is facing a $2,450 debt after Pediatrix Medical Group bills her directly for medical services.
Read MoreShould there be a refund for tickets issued for the wrong showtime
Lori McBride buys StubHub tickets for a 1 p.m. show but discovers they’re for 7:30 p.m.
Read MoreCustomer charged for an order that doesn’t exist
When Kenneth Rogers orders a modem through AliExpress, he receives nothing but a $370 bill.
Read MoreCan Wells Fargo keep money after stolen through Zelle?
When Stephen Mills’ wife tries to cancel her Audible subscription, she inadvertently gives scammers access to her computer.
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