News Release

FORT WAYNE – Parkview Health has been recognized for the 12th consecutive year on the Digital Health Most Wired Survey by the College of Healthcare Information Management Executives, achieving the highest rating, Level 10, for both acute and ambulatory care categories. Parkview was the only health system in Indiana to reach Level 10 this year.

Parkview improved to Level 10 this year after receiving Level 9 ratings in 2023 and 2024. The health system previously received Level 10 ratings in 2019, 2021 and 2022.

“Technology is interwoven into every part of the health care experience,” said Jeff Coulter, chief information officer, Parkview Health. “Whether it’s our patient portals allowing individuals to schedule appointments or check their information, robust security and privacy tools, or the many resources available to physicians, nurses and caregivers to treat patients efficiently and effectively, Parkview is staying on the forefront of technology in health care. We’re proud to once again receive CHIME’s highest rating in this year’s Most Wired survey.”

The Digital Health Most Wired survey serves as a comprehensive evaluation and digital maturity report card for healthcare organizations across the globe. As success in digital transformation increasingly influences the quality and accessibility of care, this recognition program reflects the progress of leading health care providers as they reshape the future of health care. This achievement extends beyond information technology to every area of the enterprise, symbolizing a collective commitment to advancing health and care through strategic digital initiatives.

Among the more than 50,000 facilities represented, Parkview distinguished itself by ranking above peers in key focus areas including clinical quality and safety, analytics and data management, cybersecurity, population health, infrastructure, patient engagement and innovation. The survey evaluates the adoption maturity, outcomes and value of technology integration across health care organizations at all stages of digital maturity – from early-phase digitization to advanced transformation.

As health care organizations continue to face complex challenges in rising cybersecurity threats, evolving care models, workforce shortages, and budget constraints, the need to accelerate digital transformation has never been more urgent, according to CHIME. Over the next several decades, emerging technologies will revolutionize care delivery in fundamental ways.

Innovations powered by interoperable data, artificial intelligence and secure digital infrastructure are poised to redefine the digital health landscape. Navigating this evolution will require sustained commitment and a clear, strategic roadmap.

“Working one-on-one with patients will always be the foundation of great care, but technology arms our caregivers with the tools to make safe, effective and efficient decisions,” said Dr. Mark Mabus, senior vice president for electronic health records and chief medical informatics officer, Parkview Health. “We are always aiming to make it easier and smoother both for patients to access their health care and for our care teams to deliver it. As technology continues to advance and evolve the health care industry, Parkview is equipped to evaluate and implement the products that bring real value to our patients and providers.”