Press Release

WARSAW — Walgreens is repositioning its store footprint and is looking at the closure of about 25% of the business’s U.S. locations over three years. 

This news was announced during a company quarterly earnings call on Thursday, June 27.

Walgreens Boots Alliance CEO Tim Wentworth said they are also looking at launching an action plan to enhance customer and patient experience across various channels.

“We continue to face a difficult operating environment, including persistent pressures on the U.S. consumer and the impact of recent marketplace dynamics which have eroded pharmacy margins,” said Wentworth. “Our results and outlook reflect these headwinds, despite solid performance in both our international and U.S. healthcare segments.

Informed by our strategic review, we are focused on improving our core business: retail pharmacy, which is central to the future of healthcare. We are addressing critical issues with urgency and working to unlock opportunities for growth. Many of these actions will take time, but I am confident that we have the right team and the right strategy to lead a business turnaround for the Walgreens that our customers and patients need.”

During the call, Wentworth said with these closures, “we will work to minimize customer disruptions and … we intend to redeploy the vast majority of the workforce in those stores that we close.”

There are over 8,000 Walgreens pharmacies in the United States, including locations in Warsaw, Columbia City, Rochester, Goshen, and Plymouth.