SYRACUSE — The Indiana state fire marshal has issued a notice to the public of a recall of Kidde TruSense smoke alarms and smoke/carbon monoxide alarms, as certain models of the battery-powered or hard-wired alarms can fail to alert consumers of a fire.
The voluntary recall, prompted by the U.S. Consumer Product Safety Commission, was issued May 6 and affects about 226,000 units manufactured between May 2019 and September 2020 and sold at Walmart, Amazon, Home Depot, Menards and other department, home and hardware stores and electrical distributors.
“The National Association of State Fire Marshals has reached out to notify Indiana about the recall,” said Turkey Creek Fire Chief Mickey Scott.
“We have been told the vast majority of the affected alarms were distributed through department stores and online outlets, and were not part of any smoke alarm donation made by Kidde to the fire service. I can assure you the alarms distributed through the Get Alarmed program are not involved in this recall.”
Models included in the recall are:
Consumers must undergo a submission of claim process to receive a free replacement alarm from Kidde.
A 12-page illustrated step-by-step guide is available at www.kiddetsalarmrecall.rsvpcomm.com or by calling Kidde toll-free at (844) 796-9972 between 8 a.m. and 8 p.m. Monday through Friday and 9 a.m. and 3 p.m. Saturday.
The process includes:
- Identifying the affected alarms.
- Taking photos of the alarms and the rooms in which they are installed. Photos of purchased but yet uninstalled alarms should include the packaging and receipt.
- Submitting a claim to Kidde, which can be done online.
- Replacing the alarm, which “should arrive within three business days once the submission is completed in full.”
“The submission is not complete until all required data is collected, photos uploaded successfully and claim number issued. Once the submission has been completed, an email will be sent to the address in the claim record,” according to the website.
“Consumers should continue to use the recalled alarms until they install the replacement alarms,” said Scott.