GOSHEN — Phil Wiens, Angie Pletcher and Joel Richard have been promoted to senior-level positions at Interra Credit Union, Goshen.
“With proven records of leadership within the Interra organization, these experienced people will lead teams that are singularly focused on supporting the goals of the credit union to best serve our members,” said Amy Sink, CEO.
With nearly 30 years of experience at Interra in a variety of leadership roles, Wiens has been promoted to Senior Vice President and Chief Lending Officer, leading various lending divisions, treasury management and wealth services. Wiens has a breadth of experience throughout the organization, previously holding executive positions in lending, retail and operations. He also has worked in consumer and mortgage lending and as a commercial lender for more than a decade.
“Interra is committed to providing trust and value to every member we serve and to every community in which we operate,” Wiens said. “Highly engaged professionals at all levels within our organization have a strong heritage and history of delivering on this commitment.”
Pletcher has been promoted to the position of Senior Vice President of Enterprise Risk Management at Interra. With added responsibilities, she plans and executes internal and external risk management strategies and managing regulatory change, including interaction with regulators. Pletcher directs and provides oversight to a variety of teams at the credit union, including those working in the areas of the Bank Secrecy Act, deposit and lending compliance, vendor management, collections and workout, and security and loss prevention.
“After 20 years at Interra, I’m passionate about carrying out the mission, to be our members’ most trusted and valued financial resource,” said Pletcher. “The difference at Interra is that our members remain at the heart of everything we do.”
Richard has been promoted to the position of Senior Vice President of Member Experience, having most recently served as Vice President of Retail Operations. He leads a team that is responsible for the member branch experience. He also oversees all Interra facilities projects and maintenance. Since joining the Interra staff almost 12 years ago, Richard has held many leadership roles within the branch and retail divisions, as well as operations, security and loss prevention.
“Interra is committed to serving our members and our communities,” Richard said. “I’ve had the privilege of being a part of several credit union-based programs around collaboration and innovation, all with the sole focus of improving the member experience. Our team is driven and passionate about delivering a superior branch experience around our mission of building trust and adding value with each of our members.”