WARSAW — Car parts can be seen at the side of the driving surface, as if rattled off vehicles due to bone-jarring terrain.

The pavement connecting such businesses as Lake City Bank, Staples and Big R in the Woodland Plaza shopping center in eastern Warsaw resembles the surface of the moon and is in such disrepair, some would-be consumers are avoiding the area altogether.

“I refuse to go there with Jim anymore,” said Teri Brown on social media. “That road is horrible.”

Myra Barnett of Warsaw said the condition of the pavement was recently a topic of discussion during a family outing.

“We just took the grandkids to the McDonald’s playground yesterday and couldn’t believe the condition of the road,” she said. “What a mess.”

“I think it’s pretty sad,” said Letricia Brown. “I’m over there on an almost daily basis.”

At the Warsaw Street Department, officials reported getting complaint calls about the area but said nothing can be done by the city. According to a street department official, the driveway portion of the shopping center is listed to be owned by JBR Properties, LLC, in Union Pier, Mich. There is also ownership in that area by Jerry L and Carla Gibbs/William Joda Crabtree Trust in Watseka, Ill. Ink Free News reached out to JBR Properties several months ago but received no response.

City officials say that the area is privately owned, and responsibility for pavement maintenance lies with ownership. However, the department personnel have given callers advice on how to circumvent the damaged areas.