Ruoff Introduces Loan Butler – A Digital Mortgage Solution
FORT WAYNE – Residential mortgage lender Ruoff Home Mortgage recently rolled out its proprietary digital mortgage solution, Loan Butler. This exclusive online loan technology gives homebuyers access to apply for home financing with a few simple clicks and keeps them apprised of the progress along the way.
The technology behind the program, developed entirely in-house by Ruoff’s team of IT programmers and developers, is paired with an expert loan officer to approve customer loan applications faster than before. Customers can conveniently apply on any device, easily upload their documents and create a login to move at their own pace. With certified encryption, all personal data is protected, giving peace of mind to applicants.
Loan Butler is cutting-edge online loan technology that gives potential homebuyers the ability to digitally provide required documentation at the touch of a finger.
Applicants can initiate a credit check and review their scores, digitally verify their employment information, and seamlessly transfer asset documentation all from the convenience of their digital device.
Once their application has been submitted, they will be introduced to Digi the Loan Butler, who will tidy up the provided information and escort the customer to the Loan Butler Portal.
The portal can be accessed at any time to review the loan’s progress, documentation, and to upload additional information that a Ruoff Home Mortgage loan officer may need to submit for additional conditions.
“This program is truly a testament to the hard work and dedication of our Ruoff staff,” said Ruoff Home Mortgage president and CEO Mark Music. “Our goal is to give our clients the option of a true digital mortgage experience, from application to the closing table.”
Loan Butler works in conjunction with Ruoff’s Digital Closing Experience, introduced in the fall of 2017, to reduce the time spent at the closing table — in most cases in as little as 10 minutes.
Instead of spending upwards of an hour ink signing page after page in a title office, customers can review and electronically sign their mortgage loan documents prior to closing. During a digital closing, an e-signature is applied to nearly all of the documents in the mortgage closing packet, where they are then safely uploaded. With this exclusive streamlined service, and simple digital signature process, customers will be better prepared to ask questions about the documentation before closing.