WARSAW — Wetzel Insurance Agency is part of an elite group of independent insurance agencies around the United States participating in the Independent Insurance Agents & Brokers of America “Best Practices” Study Group.
Each year since 1993, IIABA and Reagan Consulting, an Atlanta-based management consulting firm, join forces to study the country’s leading agencies in six revenue categories. The agencies comprising the study groups are selected every third year through a comprehensive nomination and qualifying process and awarded a “Best Practices Agency” designation. The selected “Best Practices” agencies retain their status during the three-year cycle by submitting extensive financial and operational data for review each year.
“We set this as a goal every year. As a Best Practices Agency we have to grow by improving the job we do for our customers, improving the quality and capability of our associates, and by maintaining effective insurance carrier partnerships, tools and resources. We demonstrate a leading edge. We are honored to be selected,” says Byron Kauffman, Wetzel Insurance Agency, Inc., President. “The wheel starts with good people having access to strong insurance partners and rolls to attract quality customers. We are proud to turn measurably superior results.”
More than 1,800 independent agencies throughout the U.S. were nominated to take part in the annual study, but only 254 agencies qualified for the honor. To be chosen, the agency had to be among the top-performing agencies in one of six revenue categories.
The agency was nominated by either an IIABA affiliated state association or an insurance company and qualified based on its operational excellence.