The FBI reminds shoppers, in advance of the holiday shopping season, to beware of cyber criminals and their aggressive and creative ways to steal money and personal information.
Scammers use many techniques to defraud consumers by offering too good to be true deals via phishing emails advertising brand name merchandise, quick money making offers, or gift cards as an incentive to purchase a product. Remember, if the deal looks too good to be true, it probably is and never provide your personal information to an unknown party or untrusted website.
Scammers often use email to advertise hot-ticket items of the year that may become hard to find during the holidays to lure unsuspecting consumers to click on links. Steer clear of untrusted sites or ads offering items at unrealistic discounts or with special coupons. These sites may also offer products at a great price, but the products are not the same as the products they advertise.
Beware of posts on social media sites that appear to offer vouchers or gift cards, especially sites offering deals too good to be true, such as a free $500 gift card. Some may pose as holiday promotions or contests. It may even appear one of your friends shared the link with you. Oftentimes, these scams lead to online surveys designed to steal personal information. Never provide your personal information to an unknown party or untrusted website.
When purchasing gift cards online, be leery of auction sites selling discounted or bulk offers of gift cards. When purchasing gift cards in the store, examine the protective scratch off area on the back of the card to see if it has been tampered with.
Be on the lookout for mobile applications designed to steal your personal information from your smartphone. Such apps are often disguised as games and often offered for free. Research the company and look online for third party reviews before installing an app from an unknown source.
Tickets to theater, concerts and sporting events are popular gifts. If you purchase or receive tickets as a gift, do not post pictures of the tickets to social media sites. You should never allow the barcode to be seen on social media.
If in need of extra cash, beware of sites and posts offering work from the comfort of home. Often, the work from home opportunities rely on convenience as a selling point for applicants with an unscrupulous motivation behind the posting. You should carefully research the job posting and individuals or company contacting you for employment.
As a consumer, if you feel you are a victim of an Internet-related crime, you may file a complaint with the FBI’s Internet Crime Complaint Center at www.IC3.gov.
Here are some additional tips you can use to avoid becoming a victim of cyber fraud:
- Check your credit card statement routinely.
- Protect your credit card numbers from “wandering eyes.”
- Do not respond to unsolicited (spam) email.
- Do not click on links contained within an unsolicited email.
- Be cautious of email claiming to contain pictures in attached files, as the files may contain viruses. Only open attachments from known senders. Scan the attachments for viruses if possible.
- Avoid filling out forms contained in email messages that ask for personal information.
- Always compare the link in the email to the link you are actually directed to and determine if they actually match and lead you to a legitimate site.
- Log on directly to the official website for the business identified in the email, instead of “linking” to it from an unsolicited email. If the email appears to be from your bank, credit card issuer, or other company you deal with frequently, your statements or official correspondence from the business will provide the proper contact information.
- If you are requested to act quickly or there is an emergency, it may be a scam. Fraudsters create a sense of urgency to get you to act quickly.
- Verify any requests for personal information from any business or financial institution by contacting them using the main contact information on their official website.
- Remember if it looks too good to be true, it probably is.