Administrators, employees, physicians and board members from Lutheran Hospital and Lutheran Children’s Hospital joined community leaders and children gathered to reveal creative, kid-friendly lobby elements, to cut a paper chain made by children and to peruse the newly-completed pediatric ER today. The $2.4 million LCH ER project spanning 7,108 square feet resides next to Lutheran’s adult emergency department.
“Not all emergency rooms are the same, Lutheran’s is now vastly different,” said Brian Bauer, CEO, Lutheran Hospital and interim CEO, Lutheran Health Network. “Most hospitals have some dedicated pediatric patient exam rooms, but those young patients are sometimes exposed to the unsettling sights and sounds of adult ER situations. We wanted to change that experience. This new pediatric ER immediately establishes an environment that defines a child-friendly zone where children are the priority.”
The pediatric emergency department will be staffed 24 hours a day, 7 days a week, by two pediatrics-trained nurses and it will be covered by physicians, nurse practitioners and physician assistants experienced with pediatric patients. The LCH ER also has a dedicated pediatric medical director.
“We are committed to very efficient care for every family who enters our doors,” said Susan Frayer, MD, medical director of pediatric emergency services, Lutheran Children’s Hospital. “I have been working closely with the LCH ER staff since I arrived in July and we are prepared to provide expanded, high-level service to the community. We love working with children, that’s why we’re here and I am confident that dedication will show in the care we give.”
A key factor for initiating the LCH ER project was the hospital’s awareness that children and adults often have different concerns and reactions when receiving emergency care.
“We have spent years building a team of physicians and providers at Lutheran Children’s Hospital that cover a broad range of pediatric specialties,” said Bauer. “As a verified Level 2 pediatric trauma center with nearly 10,000 emergency department visits from patients under the age of 18 during 2012, it makes sense that Lutheran Hospital houses the community’s pediatric ER as well.”
The LCH ER is a secured department accessible only by special badge access.
Amenities include a separate waiting area, nursing station and seven private exam rooms. All exam rooms will have televisions and DVD players, access to video games, a rocker recliner and size-appropriate equipment for pediatric patients.
Children who are currently seen in the emergency department at Lutheran already benefit from the involvement of a child life specialist who strives to help make visits more pleasant by reducing the number of stressors a pediatric patient may face. And when medical imaging is required, such as an X-ray or CT scan, Lutheran utilizes protocols endorsed by the national Image Gently Campaign that was established to help hospitals promote safety and raise awareness of opportunities to lower radiation doses when imaging children.
Once the LCH ER is open on Oct. 23, most pediatric trauma patients, specifically those transported by ambulance or air medical helicopter to Lutheran’s Level II verified pediatric trauma center will continue to receive care in the main emergency department upon arrival. Regardless of age, all low-acuity emergency patients who travel to the Lutheran campus on their own will use the same emergency walk-up entrance as they do now located on the hospital’s front circle drive.
The public is invited to an open house from 10 a.m. to 12 p.m. Saturday, Oct. 19, to visit the new space before there is a need to be there. Children are encouraged to wear their favorite costume and bring their favorite doll or stuffed animal for a “check-up.”
The project began mid-April and was completed mid-October.
Source: Lutheran Health Network, Inside INdiana Business